{"id":1270,"date":"2017-09-07T12:43:19","date_gmt":"2017-09-07T10:43:19","guid":{"rendered":"https:\/\/pluriservice.it\/?page_id=1270"},"modified":"2025-02-17T10:03:55","modified_gmt":"2025-02-17T09:03:55","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/www.pluriservice.it\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"

[vc_row css=”.vc_custom_1504104911023{padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1504104905407{padding-bottom: 0px !important;}”][vc_custom_heading text=”Customer service: seven tools for maximum efficiency” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text” css=”.vc_custom_1510655517095{padding-bottom: 10px !important;}”]Pluriservice Group Customer care<\/b>\u00a0is the core of the entire company operation.\u00a0<\/b>It is multi channel and allows fast service and support<\/b>, aiming to resolve every issue and always finding the most innovative solutions to meet customer expectations.<\/b>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104917421{border-top-width: 2px !important;padding-bottom: 40px !important;border-top-color: #acaaab !important;border-top-style: solid !important;}”][vc_column width=”3\/4″][vc_custom_heading text=”Service number” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text”]Service number<\/b><\/p>\n

Pluriservice uses new and powerful communication tools to meet the multiple requests of over 5000 customers, in Italy and abroad.
\nTips on how to contact Pluriservice headquarters and access services:
\nAn AUTOMATIC SWITCHBOARD answers to 0544.456669.
\nPlease dial<\/p>\n

1 \u2013 for Technical Support<\/b>
\n2 \u2013 for Sales<\/b>
\n3 \u2013 for Administration<\/b>
\n7 \u2013 for outside Italy<\/b>
\n0 \u2013 For Operator<\/b>
\nA person will be answering or a voicemail will be on.
\nPlease leave a message with your contact information and reason for calling. You will be called back within two hours to answer your questions.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″ offset=”vc_col-xs-offset-1″][vc_single_image image=”1061″ img_size=”full”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104928031{border-top-width: 2px !important;padding-bottom: 40px !important;border-top-color: #acaaab !important;border-top-style: solid !important;}”][vc_column width=”3\/4″][vc_custom_heading text=”E-mail” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text”]Below our multiple email addresses, for your different needs.
\n– Administration: amministrazione@pluriservice.it<\/a><\/strong>
\n– Sales Dept.: supportoclienti@pluriservice.it<\/strong><\/a>
\n– Marketing & Communication: marketing@pluriservice.it<\/a><\/strong>[\/vc_column_text][\/vc_column][vc_column width=”1\/6″ offset=”vc_col-xs-offset-1″][vc_single_image image=”1060″ img_size=”full”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104933113{border-top-width: 2px !important;padding-bottom: 40px !important;border-top-color: #acaaab !important;border-top-style: solid !important;}”][vc_column width=”1\/6″][vc_single_image image=”1057″ img_size=”full”][\/vc_column][vc_column width=”3\/4″ offset=”vc_col-xs-offset-1″][vc_custom_heading text=”Live Chat on website” font_container=”tag:h2|text_align:right” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text”]<\/p>\n

Pluriservice\u2019s website offers immediate support through our live chat,
\n<\/span>connecting customers directly with our<\/span> operator. <\/span><\/p>\n

start a conversation<\/strong><\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104937477{border-top-width: 2px !important;padding-bottom: 40px !important;border-top-color: #acaaab !important;border-top-style: solid !important;}”][vc_column width=”3\/4″][vc_custom_heading text=”Sales support” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text”]<\/p>\n

Our Sales team is well connected throughout the italian territory. Please let us know your region and the area manager will contact you.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/6″ offset=”vc_col-xs-offset-1″][vc_single_image image=”1062″ img_size=”full”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104942231{border-top-width: 2px !important;padding-bottom: 40px !important;border-top-color: #acaaab !important;border-top-style: solid !important;}”][vc_column width=”1\/6″][vc_single_image image=”1058″ img_size=”full”][\/vc_column][vc_column width=”3\/4″ offset=”vc_col-xs-offset-1″][vc_custom_heading text=”Direct tech support” font_container=”tag:h2|text_align:right” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text”]<\/p>\n

Our service is available every day to offer service and
\nsupport on purchased products.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1504104911023{padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1504104905407{padding-bottom: 0px !important;}”][vc_custom_heading text=”Customer service: seven tools for maximum efficiency” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text el_class=”bigger-text” css=”.vc_custom_1510655517095{padding-bottom: 10px !important;}”]Pluriservice Group Customer care\u00a0is the core of the entire company operation.\u00a0It is multi channel and allows fast service and support, aiming to resolve every issue and always finding the most innovative solutions to meet customer expectations.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1504104917421{border-top-width: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"templates\/fullwidth.php","meta":{"footnotes":""},"class_list":["post-1270","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Care - 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